1. Do you accept my insurance?
    We participate with most major health insurance and Workers’ Compensation carriers.  Our office staff will be glad to answer specific questions regarding your insurance coverage.
  2. Do I need a prescription for physical therapy?
    While a prescription for physical therapy is not required by Connecticut state law, certain insurance providers will not pay for physical therapy services without a valid prescription from a physician. If you do not have a prescription, we can schedule an evaluation to determine your need for physical therapy treatment and contact your physician to request a prescription if needed. Our staff can help you determine your insurance carrier’s requirements.  For more information regarding physical therapy treatment without a physician’s referral, CLICK HERE.
  3. How long does each appointment last?
    Most appointments last approximately one hour.
  4. How do I schedule an appointment?
    Call one of our clinics to schedule your first appointment.  We will try to schedule your first appointment within 24 hours.  During this call, our staff will ask questions to verify your insurance benefits and to determine our participation in your insurance plan.  Please have your insurance information nearby to expedite the process.
  5. What should I expect at my first appointment?
    You should arrive 15 minutes early for your first appointment to complete your new patient registration forms (if you have not already printed and completed them). Please bring your health insurance card and a photo ID.

    CLICK HERE to access and download intake paperwork.

    Your physical therapist will review your prescription, conduct an evaluation of your injury/condition and create an individualized treatment plan with a prescribed number of weekly visits.

  6. What should I wear to my appointment?
    You should wear comfortable clothing that provides access to the area that will be treated.  Many patients choose to wear loose fitting exercise clothing and sneakers.
  7. Will I see the same Physical Therapist for all my treatments?
    Yes, we strive to ensure the highest quality care by allowing you to schedule with the same therapist for all of your treatments.
  8. How will physical therapy help me?
    Our physical therapists will develop a customized treatment plan for you that will help you heal quickly so you can return to your previous level of fitness.
  9. Will physical therapy be painful?
    The goal of physical therapy is to alleviate pain, not make it worse.  Your physical therapist is trained to offer manual therapy and teach you an exercise plan that you can perform without pain.
  10. How much will each visit cost?
    Your responsibility for payment at each visit will be based on your insurance benefits.  Depending on your benefits, you may be responsible for a co-payment or deductible.  Our office staff will be happy to give you an estimate of your financial responsibility at your first appointment.

Submit a Testimonial or Review